IBPS CSA Recruitment 2026

The Institute of Banking Personnel Selection (IBPS) has released a notification to recruit candidates for Customer Service Associate (CSA) posts in public sector banks across the country.

Details of the Examination

• Customer Service Associate - 11,403
• Application Process: Online
• Last Date to Apply: August 21, 2026

Eligibility: A degree in any discipline from a recognized university. Proficiency in computers is required. Candidates must be able to read, write, and speak the local language of the respective state.

Maximum Age Limit: 20 to 28 years as of August 1, 2026. Age relaxation applies as per reservation norms.

Salary: Starts at Rs. 24,050 per month and increases up to Rs. 64,480 with annual increments. Other allowances and benefits are provided as per bank regulations.

Selection Process:

Candidates will be selected based on a preliminary online examination, a main online examination, and a Local Language Proficiency Test (LLPT). Negative Marking: 0.25 (1/4th) marks will be deducted for every incorrect answer in both the Preliminary and Main examinations.

Application Fee: Rs.175 for SC, ST, and PwD candidates; Rs.850 (inclusive of GST) for other candidates.

Important Dates

• Edit Window Dates: To be announced on the official website two days after registration closes.
• Preliminary Exam: October 2026 (Tentative)
• Main Exam: December 2026 (Tentative)

Candidates intending to apply for CRP CSA XVI are advised to read the detailed Notification carefully and ensure that they fulfil the minimum eligibility criteria on the stipulated dates before egistering online. Candidates must follow the instructions mentioned in the detailed Notification.